The topics that we covered were:
- 1. Inhibition Kill : Including two standard games.
- 1.1 How many coffees can you drink?
- 1.2 How to win friends and influence people.
- 2. Prospecting methodologies for Institutional Sales.
- 3. Overcoming Call Reluctance. Call Champions.
- 4. Removing the element of chance.
- 4.1 Focusing on the Need of the intermediary.
- 4.2 Personality Analysis.
- 5. Knowledge builders
- 5.1 Industry Knowledge
- 5.2 Product Knowledge
- 5.3 Application of knowledge
- 5.4 Competition Knowledge
- 6. Objection Handling.
- 7. Closing the Sale.
- 8. Customer Service-Customer Satisfaction.
- 9. Developing successful Sales Support Systems.
- 10. Company Expectations.
- 11. Get - Set -Go (another game based learning).
- 12. Creation of 10 scripts that sell.
- 12.1 Cold Calling Scripts.
- 12.2 Referral Calling Scripts.
- 12.3 Getting past the secretaries script.
- 12.4 'I am too busy' script
- 12.5 'Not interested' Script
- 12.6 'Mail Me' Script
- 12.7 'Script for overcoming objections'
- 12.8 'Overcoming postponement' scripts
- 12.9 'Closing effectiveness' Script
- 12.10 'Referral Closing' Scripts
Training hours for the entire module: 90 hrs.